Save Money with
Service LITE
The Hearing Experts offer a full range of testing, fitting and aftercare services dedicated to your needs.
We offer a standard hearing care service plan, including aftercare & remote adjustments for 5 years included in the price.
We also offer a new service LITE option. This removes the set-up and remote adjustments, allowing lower costs for you, the customer.
Who would benefit from Service LITE?
New Hearing Aid Users
Who are confident they have ability to complete basic maintenance to their hearing aids if instruction is given. Customers who would also prefer to have face-to-face appointments with a local audiologist, but do not want to pay the initial high costs of high street hearing aid retailers.
Experienced Hearing Aid Users
Who are looking to replace their hearing aids and are able to maintain their hearing aids. Maybe you have had a quote from a traditional high street provider (e.g., Boots, Specsavers, Amplifon) or an independent and are exploring if you can reduce the cost for replacing your current hearing aids.
Overseas Hearing Aid Users
Why pay for face-to-face service you cannot access? This option allows you to have your hearing aids sent in the manufacturer's packaging to be programmed by your local audiologist in your home country, allowing for face-to-face follow up appointments with the audiologist of your choice.
standard service package
What is Remote Hearing Care?
Many new hearing aids allow for virtual appointments via a smartphone. This means your hearing aid can be adjusted by an audiologist from any location.
This means the customer does not have to visit the audiologist at the clinic or the audiologist visit the customer in their residence.
Over the last year telehealth virtual consultations with medical practitioners have become increasingly popular.
Remote Hearing Care is the same as a virtual telehealth appointment except the audiologist can also adjust your hearing aids in real time.
For Remote Hearing Care to work the customers needs compatible hearing aids and a smartphone.
Before fitting hearing aids The Hearing Experts recommend an audiologist assess the health of your ears and completes a hearing assessment using a calibrated audiometer.
During your remote appointment our audiologist will also explain how to insert, remove and care for your hearing aids, connect them to your smart phone and show you how to request and setup remote hearing care for subsequent appointments.