watch the help video & follow our 5 steps below

How Does It Work?

5 Steps to better hearing

We know how important your hearing health is, so we ensure your hearing aids are programmed ready to use out of the box.

Our UK based audiologists are always available to assist with any aftercare queries about your new hearing aids.

FAQs

Watch The Video Below For More Information

Suitability

If you do not have an audiogram (hearing test result) taken within the last 6 months we can help you find a local provider. An audiogram taken in store with an audiologist will capture the most accurate picture of your hearing health, our online assessment can also be used if this is not possible.

Programming

Once you have placed your order, we will send you an email with a medical questionnaire, requesting your latest audiogram. Our audiologists will review the order information and audiogram to check that your chosen devices are suitable, before programming your hearing aids.

Adjustments

Our audiologists will ensure that your new hearing aids are are best matched to your lifestyle. They will arrive ready to use out of the box. Should you ever need your hearing aids adjusted, our audiologists can fine-tune and re-programme your hearing aids via the free hearing aid application.

Starter Pack

If you are a first time hearing aid user we will include a standard size receiver, this can be exchanged if the fit isnt quite right.  We include a range of dome sizes with your order, allowing you to choose the most comfortable. We will then follow up with a full pack of your chosen dome size.

Stay up-to-date

Blog Posts

Unveiling the Truth: Misconceptions About Hearing Aids

Unveiling the Truth: Misconceptions About Hearing Aids

Hearing aids are transformative devices that empower individuals with hearing loss to engage with the world around them. Yet, despite their groundbreaking technology and widespread availability, several misconceptions linger in the public consciousness. In this article, we will debunk these myths, enhance understanding, and highlight the benefits of advanced hearing aids. Whether you or a loved one are considering hearing aids, it is essential to separate fact from fiction.
Mastering Hearing Aid Maintenance: Essential Tips & Tricks

Mastering Hearing Aid Maintenance: Essential Tips & Tricks

Hearing aids are an invaluable tool for those with hearing loss, allowing individuals to fully engage with their surroundings and enjoy life to the fullest. Just like any other piece of technology, regular maintenance is crucial to ensure they function at their best. Whether you are using hearing aids for active lifestyles or working towards boosting your audiology knowledge, it’s essential to know how to care for them properly. This guide will delve into handy tips and tricks for maintaining your hearing aids, ensuring they'll serve you well for years to come.
Discover the Advantages of Digital Hearing Aids

Discover the Advantages of Digital Hearing Aids

In the realm of hearing care, the evolution of hearing aids has ushered in significant advancements, notably with the introduction of digital hearing aids. Many people are exploring the plethora of benefits these sophisticated devices offer. If you’re navigating the world of hearing technology, this guide will illuminate why digital hearing aids deserve your consideration.