Starkey SurfLink Remote Microphone 2
Starkey SurfLink Remote Microphone 2
Starkey SurfLink Remote Microphone 2
Starkey SurfLink Remote Microphone 2

Starkey

Starkey SurfLink Remote Microphone 2

Sale price£289.95
Quantity:
Details & Features

Starkey’s Surflink Remote Microphone 2 offers users of compatible Starkey hearing aids a solution to the difficulties associated with communication in background noise and group conversation. When worn by a conversation partner, the device is in “focus” mode and improves 1:1 communication in a challenging environment. When placed flat on a table, the device is in “surround” mode which is ideal for listening to multiple speakers in quiet environments.

Brand: Starkey

Includes: SurfLink Remote Microphone 2, USB-to-MicroUSB Charging Cable, UK Power Adapter, EU to USB Power Supply & Operations Manual.

Remote microphones work by reducing the signal-to-noise ratio, giving you more of the sound you want to hear and less of the background noise you don’t. Starkey’s SurfLink Remote Microphone 2 is a discreet and lightweight device that is incredibly easy to use. It has a simple, tactile on/off slider and a sync button and no other (potentially confusing) controls to manage.

The sync button only needs to be used when initially pairing your hearing aids and the remote microphone. This process only needs to be done once, and will automatically pair in future. Full pairing instruction is supplied in the manual provided. Once paired, switching the microphone on with the on/off slider will cause sound to begin streaming automatically if your hearing aids are in range. A handy LED emits different colours based on the device status. When the device is low in battery, the LED light will pulse red. This device charges using a micro-USB cable.

How to use:

2 Modes of the Microphone

The device can be used in two different modes to optimise your listening experience based upon the environment you are in.

  • “Focus” mode: When clipped to the clothing of your conversation partner, or worn on a lanyard around their neck, the microphone will prioritise sound from directly above. This will capture their voice much closer to its source and transmit the sound wirelessly to your hearing aids. Ideal for two people out to dinner, one-on-one business meetings in a noisy café or when shopping with friends.
  • “Surround” mode: When placed flat on its clip on a table or similar surface, the microphone picks up sound from all directions. This is ideal for meetings around large tables or meetings when you’re typically in a circle.
Compatibility:

Starkey SurfLink accessories are compatible with:

Wireless Picasso

  • Muse iQ
  • Muse
  • SoundLens Synergy iQ
  • SoundLens Synergy
  • Z Series

Although pairing can be done at home, your hearing aids will need to have been programmed to be able to interact with SurfLink accessories. Your hearing care professional may have already done this, but it can be done at any time if not.

Key Features:

For best performance in focus mode, the SurfLink Remote Microphone 2 should be within 8 inches (20cm) of the speaker’s mouth and the device should be within line-of-sight of the hearing aids.

  • Lightweight and discreet
  • Easily clips to the clothing of your conversation partner for better 1:1 conversation in noise
  • Can lay flat on a table to pick up sounds from all-around – ideal for meetings around large tables
  • Power on/off slider
  • Micro USB Jack for charging
  • Syncing Button
  • Clip for wearer
  • Enables communication between your hearing aids and you Bluetooth enabled mobile device
  • Pocket sized so you can always access the device quickly
  • Easy-to-use with a single multi-function button
  • No neck loop required like other streamers
  • LED indicator light showing device status
What’s in the box?
  • SurfLink Remote Microphone 2
  • USB-to-MicroUSB Charging Cable
  • UK Power Adapter
  • EU to USB Power Supply
  • Operations Manual
Product Specifications:

69 mm x 29 mm x 18 mm. approx. 29g

FAQs

What if my hearing aid stops working?

What could be the cause of this;

1. A Dead battery.
2. A Clogged sound outlet.
3. A Clogged microphone opening.

 

What is the solution for this;
1. Replace the battery.
2. Clean the sound outlet or change the wax filter.
3. Clean microphone opening.

 

You might find the following videos useful;

For a video on how to change the wax filter click here. 


For a video on how to change the dome click here.

For a video on how to change the battery in your hearing aid click here.

 

Contact Information

Company name: The Hearing Experts

Tel: +441412 806123

E-mail: info@thehearingexperts.co.uk

Address: International House, 55 Longsmith street, Gloucester, Gloucestershire, GL1 2HT, United Kingdom.



Complimentary Supplies

Starter Pack Of Supplies

If you have ordered a hearing aid or pair of hearing aids, we will include a starter kit of cleaning and maintenance supplies to get you going. This will include:

1 x pack of hearing aid domes

1 x pack of wax guards

1 x pack of batteries (for battery models only)

or

1 x standard hearing aid charger (for rechargeable models only)

Complimentary Supplies

Starter Pack Of Supplies

If you have ordered a hearing aid or pair of hearing aids, we will include a starter kit of cleaning and maintenance supplies to get you going. This will include:

1 x pack of hearing aid domes

1 x pack of wax guards

1 x pack of batteries (for battery models only)

or

1 x standard hearing aid charger (for rechargeable models only)

30 Day Risk-Free Trial

Money Back Guarantee

Our no quibble, 30-day, money back guarantee policy is exactly that - if you don't like, or you're unhappy with any hearing aid you have purchased from The Hearing Experts you can return it to us for a full refund. No restocking fee. No fine print.

30 Day Risk-Free Trial

Money Back Guarantee

Our no quibble, 30-day, money back guarantee policy is exactly that - if you don't like, or you're unhappy with any hearing aid you have purchased from The Hearing Experts you can return it to us for a full refund. No restocking fee. No fine print.

FAQs

Shipping & Returns

United Kingdom: 2-4 working days

We have a 30-day returns policy. If you wish to return your order, contact us and we'll be happy to help.

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